We see Through their eyes.

So that you can know what your customers are thinking

Why does your school need a mystery shop?

If you have ever wondered why a certain family chose another program over yours, now is your chance to ask. If you have ever been curious why more families aren’t booking tours or submitting inquiries, we can tell you.

Our team of shoppers are familiar with both industry standards and current parents expectations. We will go through every step of the process that a potential new enrollment would encounter for both your center and your direct competitors. This process and our shoppers unique point of view and expertise will put you in a position to transform your enrollment numbers!

Our Secret shopping services

Essential Foundation

$300

The most Important impression you make is the first impression so make sure yours is a good one.

You will receive assessments on:

  • your internet presence,

  • branding,

  • accessibility,

  • communication,

  • and more.

    this stage is where most centers loose potential customers before they even know it, so seize this opportunity to expand your reach.

The essential plus

$800

Learn not only how your first impression comes across but how it measures up to your competitors.

Receive an assessment on your first impressions, internet presence, bookings, communications, etc, with insights into your program. in addition receive comparative scores for your market competition.

Thats right, we will research two other schools for you and compare them apples to apples, giving you the knowledge you need to out shine

additional programs $150 each

Insight Visit

$2,000

We all know that tours sell enrollments, but are your tours selling your center the way you think?

receive assessments on:

  • Approachability

  • Brand cohesiveness

  • Marketing

  • followups

  • Is your staff selling the center, and your program?

    This more wholistic approach to a mystery shop will truly let you see through the eyes of a prospective parent and grow as a company.

$2,800

Why aren’t families choosing you? Isn’t that the biggest question come enrollment time? Well it doesnt have to be a mystery any more. We will secret shop your market competition and see what the difference really is, and how to turn it all around.

You will receive thorough assessments and scores in over two dozen categories, as well as some of our shared observations from your center. In addition to this, you will get comparative scores for two other programs in the area. You will know where your team and your program out paces the competition and where you can tuneup to take the lead.

additional programs $300 each

The insight visit Plus

The Elevation consult package

$4,500

Your Tour, Their Perspective, Our Expertise. This advanced industry program is made for Childcare centers who are looking to grow. You and your near competitors will be secret shopped by our team and you will receive a detailed write up and side by side score comparisons. In addition you will receive a two hour long coaching session with industry leading childcare coaches who will take your scores and our teams insights into your competitors and help you build a growth plan and processes for acting on the newly gained knowledge.

(this program is a savings of $4,000 compared to booking individually)